> IT Support / Cybersecurity / Python Automation

I'm Raul Perez Fung, a Computer Engineer with one year of Tier 1/2 IT support experience in a clinical environment. I'm seeking opportunities in IT support or security operations (SOC).

  • IT Support
  • Cybersecurity
  • Python Automation
Professional portrait of Raul Perez Fung

Focus areas

Technical Capabilities

Cybersecurity

Security skills developed through personal labs and training in monitoring and vulnerability assessment.

  • SIEM monitoring (lab)
  • Windows event review (lab)
  • Vulnerability assessment fundamentals

IT Support

Technical support for users working with Windows workstations and peripherals.

  • Tier 1/2 end-user support
  • Windows 10/11 workstation troubleshooting
  • Hardware & software diagnostics
  • Peripheral troubleshooting
  • Networking and DNS fundamentals

Python & PowerShell

Scripts and integrations for automated security alerts.

  • Python scripting
  • PowerShell scripting
  • Security alert integrations

PROJECTS

Featured Projects

Personal labs with configuration notes and documented test results.

Wazuh SIEM and Telegram Alerting Lab

Wazuh monitoring of a Windows 11 endpoint, with selected alerts sent to Telegram.

Lab validation: Failed Windows logon attempts triggered an alert that reached Telegram.

  • Wazuh
  • SIEM
  • Windows
  • Cybersecurity
View on GitHub

Active Directory IT Support Homelab

Simulated Windows domain with a Windows 11 client, user and group management, Group Policy, NTFS permissions, and shared folders.

Lab validation: Group Policy mapped the departmental drive and restricted access to Control Panel on the client.

  • Active Directory
  • Windows Server
  • Group Policy
  • Windows
  • IT Support
View on GitHub

Experience

Professional Experience

IT Analyst

SisaludMaracaibo, Venezuela

Jul 2023 – Jul 2024

On-site

  • Provided Tier 1 and Tier 2 technical support to clinical staff.
  • Diagnosed and resolved Windows workstation, hardware, software, and peripheral issues.
  • Led the implementation and configuration of pfSense as the organization's firewall and core network platform, integrating Squid Proxy for web traffic management and filtering.

> WHOAMI

How I Work

I approach technical problems through systematic diagnosis and clear communication with users.

TECHNICAL SKILLS

Security & Monitoring

  • SIEM monitoring (lab)
  • Windows event review (lab)
  • Vulnerability assessment fundamentals
  • Security alerting (lab)

Systems & Networking

  • Windows Server (lab)
  • Active Directory & Group Policy (lab)
  • Networking & DNS fundamentals
  • Linux fundamentals

Scripting & Version Control

  • Python
  • PowerShell scripting
  • Git

TOOLS & TECHNOLOGIES

Offensive Security Tools

  • Nmap
  • Burp Suite
  • Metasploit
  • Gobuster
  • John the Ripper
  • Hydra

Defensive / Network Tools

  • Wazuh
  • Wireshark

Resume

View or download my resume

PDF version in English.

CONTACT

Let's Talk

Contact me about IT support or SOC opportunities and technical projects.